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Details of Policies and Procedures:

concerning Reviewing Progress, Phone Calls & Texts, Your Privacy, Cancellation of Sessions, Termination of Therapy


Here is the small print and I hope that it is helpful:


Reviewing Progress

During the first or second meeting, we will agree a target for what we want to achieve from this work. We will refer to this as we go along and make sure that we make progress.


Phone Calls & Texts

In between meetings, please use text messages to advise me of any changes that you wish to make to our arrangements such as time or date. If there are any emotions arising from our work, please tell me about these in our next meeting.


Your Privacy
I ensure total privacy for each client. Living in a country town where everyone seems to know everyone else, I make every effort to protect your privacy. All sessions are in a private room that I pay for. I leave a gap between sessions so that the previous client does not meet you. I follow the UKCP Code of Ethics and Professional Practice (2019 version). I can provide you with a copy.


Cancellation of Sessions

Cancellations are free of charge with 7 days' notice. Cancellations between 3 and 7 days, I may charge for the cancelled session. Cancellations within 2 days, I always charge for the cancelled session. Please notify any cancellation by text to me (quick and easy).


Termination of Therapy

When you wish to stop attending sessions, please let me know at least a week in advance. We need one last meeting to say goodbye. This makes an ending which is important and it is accompanied by a review of what we have achieved. This is a valuable piece of the jigsaw.




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Richard Oliver  Tel: 07956 418 601

call, text or email